Help-lines:
CNRR (The Romanian National Council for Refugees) ✆ 0040 374 346 100
UNHCR, the UN Refugee Agency ✆ +40 723 653 651
IOM Romania (The International Organization for Migration Romania ) ✆ +40 212 103 050
Help-line of the Romanian Government for information about the rights and services that refugees can benefit from throughout their stay in Romania ✆ +40 213 456 789. Monday-Friday between 8:00 a.m. and 4:00 p.m.
National Line against Trafficking in Persons Romania ✆ +40 800 800 678 / +40 21 313 3100
Romanian Red Cross (CRR) ✆ +40 374 415 000
Help-line of the Romanian Border Police in Ukrainian language ✆ +40 219590
National Agency for Equal Opportunities for Women and Men - help line for domestic violence and sexual abuse ✆ +40 800 500 333
Free national anti human trafficking hotline and counseling for migrants ✆ 527 (calls from Ukraine)
Geeks for Democracy Solidarity Call Center ✆ +40 377 300 300 (in Romanian, English, Ukrainian and Russian language)
Medical support
Telios Care (Romania)
Refugees from Ukraine can call for free medical advice in Ukrainian: +40 373 787 805Medicover Romania
Free pediatric consultations and pregnancy monitoring for Ukrainian refugee mothers: +40 219 896.Sens Pozitiv
HIV treatment or services for those coming from Ukraine: +40 744 682 225.The National Alliance for Rare Diseases Romania in collaboration with EURORDIS - Rare Diseases Europe
Support and guidance to refugees arriving in Romania and suffering from rare diseases.
Contact: Dorica Dan +40 726 248 707, +40 260 610 033; Ukrainian language: Svetleska Yulia, +40 746 347 589.Regina Maria Network
Free consultations of specialized doctors, laboratory services, pediatric consultations and examinations. It is necessary to check the availability of free services according to each city. Contact: 021 9268MedLife Medical System
Initial assessment of pregnancy, first aid for people with acute symptoms, assessment of the health status of patients with chronic diseases. Contacts: (021) 408 4000
Children support
Save the Children
Telephone line for counseling, free of charge on the territory of Romania, from any landline and mobile telephone network: 0800 070 040.
Guidance and Information on the protection of children coming from Ukraine: +40 744 300 476 (9.00 to 17.00, Monday to Friday, in Ro, Ukr, En) / suportucraina@salvaticopiii.ro
Support for accommodation requests and information regarding the conditions of stay on the Romanian territory:
General Inspectorate for Immigration (Bucharest Directorate of Immigration): +40 214 144 494
Help-lines from cities throughout Romania:
Brașov, Romania
Hotline dedicated to Ukrainian citizens who have arrived or are about to arrive in Brașov (RO, UA, RU): +40 371 784 071Sibiu, Romania
Sibiu City Hall’s TelVerde, through the Social Assistance Department: +40 800 811 822Timișoara, Romania
Call center Timișoara City Hall: +40 356 993Iași, Romania
Call center for ukrainians looking for a job: +40 759 479 303 / contact@ukriniasi.roConstanța, România
Hotline dedicated to Ukrainian citizens who have arrived or are about to arrive in Constanta (RO, UA, RU, ENGL): (+4) 0377 30 30 30
Help-lines from other countries:
Republic of Moldova:
Migration and Asylum Office within the Ministry of Interior 24/7: 080001527
Law Center of Moldova: +373 60574848Poland
Information for refugees from Ukraine: +48 47 721 75 75Slovakia
Ministry of the Interior hotlines for Ukrainian speakers: +421 513 816 111 & +421 259 765 111Czech Republic
Ministry of Interior help-line: +420 974 801 802 / https://www.nasiukrajinci.cz/