Have you arrived in Iași and need help?
Find information on how to manage in a new city and who can help you.
The Iași County Immigration Service: firstname.lastname@example.org / 0232 302 315, 0232 302 322
Emergency call number: 112
National Anti-Traffic Hotline Romania ✆ 0800 800 678 / 021 313 3100
The support program for accommodation, meals and integration in Iași
Information required for the accommodation, board and integration support program.
Public transport in Iași is not free of charge for Ukrainians, but you can find out more details about ticket costs, payment method and public transport areas from the link below.
If you need urgent medical services, you can contact the County Emergency Clinical Hospital ,,Sf. Spiridon" Iași. If you need help for your child, you can go to the Emergency Clinical Hospital for Children ,,Sf. Maria" Iași.
Here you can find the list of free family medicine services for refugees in Ukraine.
The International Organization for Migration (IOM) provides psychological support by referencing vulnerable individuals to needed resources, organizing psychosocial support events, mental health awareness events, mental health first aid, and training, workshops and supervision. They offer support in Russian, Ukrainian, Romanian and English. Contact: Boanca Simona - Head of Programs email@example.com +40745016883.
Project HOPE provides a variety of psychological assistance for all those in need. Consultations are available in: Ukrainian, Russian, Romanian, English, Polish. Contact: Lucía Uscátegui Daccarett - Regional MHPSS Manager, firstname.lastname@example.org / +48574765954.
Asociatia ParentIS provides psychological assistance in Ukrainian, Russian, Romanian and English. Contacts: Ionela Luciu, Lioredana Ciofu - President/ Vice-president, email@example.com / +40746118653.
World Vision Romania offers psychological support in Russian and Ukrainian language. Contact: George Macarie - MHPSS Technical Advisor, firstname.lastname@example.org / +40742077901.
Organization Contre la Faim provides psychological support in Russian, Ukrainian and Romanian language. These include: referral of vulnerable individuals/families to specialists, community-based psychosocial support activities, targeted psychosocial support services, awareness raising about mental health and psychosocial support, psychological first aid (PFA), MHPSS capacity building activities for humanitarian workers, and psychosocial support for humanitarian workers. Contact: Sofia Papadopoulou MHPSS Head of Department email@example.com / +40727952538.
Save the Children offers psychological services in 4 languages: Russian, Ukrainian, Romanian and English. Contacts: Ioana Tonceanu - MHPSS Manager, firstname.lastname@example.org.
Red Cross Romania offers a variety of mental health consultations, as well as psychological support for different categories of people in Russian, Ukrainian, Romanian and English. Contacts: Andreea Furtună - MRSа: email@example.com / +40734449947.
Ukrainian School from Caritas offers an educational program for children in grades 1-3. They also have an extended day program for those who study online and then wish to participate in English, mathematics, Ukrainian and Romanian language classes.
The multi-service center for children and adolescents (address Grup școlar Ștefan Procopiu) organizes a kindergarten with an extended program and school preparation for students; Ukrainian language school for 1-11 classes, organized in partnership with UNICEF, an integration program in the Romanian education system through creative lessons and sport activities, in partnership with the School Inspectorate and local schools. You can contact them on Telegram at +40 753 459 570.
If you wish to learn Romanian, there are several organizations that offer free Romanian language courses:
Inspectoratul Școlar Județean Iași (Iasi County School Inspectorate): Courses are held on Tuesdays, Wednesdays and Thursdays (4:00 - 6:00 p.m.) at the Romanian Language Learning Center, Iași County School Inspectorate building C (Nicolae Bălcescu Street, no. 26). After completing the program and passing an evaluation, you can obtain a language certificate attesting your knowledge and skills in the Romanian language. Contact: +40 232 268 014.
Centrul de Asistență Umanitară și Socială pentru Refugiați CTR Nicolina (Humanitarian and Social Assistance Center for Refugees CTR Nicolina): Courses are held for adults and teenagers, both online and in person, at the address Șos. Nicolina 141. Contacts: +40 753 645 093 & +380 932 289 598 (WhatsApp).
La Răscruce: Romanian language courses for adults, organized at the address Șoseaua Națională 36. Contact: +40 721 537 617.
Centrul Social pentru familiile ucrainene (Social Center for Ukrainian families): Classes for adults and teenagers over 16, held on Fridays between 11 a.m.-12:30 p.m. at 22 George Emil Palade Street. Contact: WhatsApp or Telegram.
Crucea Roșie (Red Cross): Romanian language courses for adults, held on Saturdays, at Bulevardul Ștefan cel Mare si Sfânt, no 10. Contact: +40 232 216 530.
Caritas: Romanian language courses for adults, held on Thursdays and Fridays (from 4:30 p.m.), at Strada Traian no. 8. Contact: +40 725 337 229.
Organisations offering their support
The CTR Nicolina Refugee Center offers accommodation, products, food, medical assistance and psychological counselling, Romanian language courses, they organize a kindergarten and educational activities for children. Contact: +40 724 700 087. Address: Sos. Nicolina 141.
CNRR (Romanian National Council for Refugees) offers legal advice and information on the asylum procedure, child protection, integration, etc. Contact: firstname.lastname@example.org / 0736 830 816. Address: Str. Mills no. 11, et. 1, Room 3.
UNHCR Iasi offers financial aid, legal assistance and psychological counseling. Contact: +40 724 445 376. Address: Șoseaua Națională, no. 55.
Ukrainians in Iași offer assistance in finding a job, support for school and university enrollment, integration support and other services. Contact: email@example.com / +40 759 479 303.
The ICAR Foundation offers support for accessing medical services and medicines, socio-cultural activities, information and integration, psychological support. WhatsApp contact: +40 743 772 009. Address: Str. Păcurari, no. 66.
Save the Children offers direct services at transit points in Gros Center Iași, information point - Sculeni border, mobile camp - Huși, Vaslui county; educational activities (summer schools, after-school, Romanian language courses) at the Bucium Center and Veronica Micle School; advice and integrated services in the center of advice and integrated services and mobile teams.
Alternative Sociale organizes social and educational activities for children with ages between 7 and 14; provides social and psychological assistance and career guidance sessions. Contact: +40 770 257 032.
The Fava Association offers social aid (products, food, clothing), translation services and support in finding housing and transportation. Contact: firstname.lastname@example.org / +40 732 823 282.
Bucurie și Speranță Association offers advice and information for integration into the labor market, assistance for the establishment of a PFA for the purpose of generating income. Contact: WhatsApp+40 756 843 508. Address: Aleea Mircea cel Batrân 7.
AIDRom offers support for accessing medical services, legal assistance, psychological counseling, socio-cultural and recreational activities for children and adults, reimbursements for legalized translation services. Contact WhatsApp: +40 745 992 668. Address: Strada Păcurari, no. 66.
Justiție pentru minori offers mediation services, accommodation and meals for mothers and children, legal advice (family reunification services), support for beneficiaries to access medical services and other services they need. Contact WhatsApp: +40 740 648 836. Address: Fundac Sf. Teodor no. 1.
If you need support in accessing reproductive health services (contraception, breastfeeding, prevention of sexually transmitted diseases, pregnancy monitoring, abortion, etc.) as well as support in navigating the health system or you need services dedicated to victims of domestic violence, click here.
Counseling for people living with HIV
If you arrive in Romania and need HIV psycho-medical-social services, acces consilierehiv.ro