Have you arrived in Cluj-Napoca and need help?
Find information on how to manage in a new city and who can help you.
The support program for accommodation, meals and integration in Cluj-Napoca
Information required for the accommodation, board and integration support program.
If you need medical services, you can contact the Clinical Emergency Hospital in Napoca Cluj.
Here you can find the list of family doctors in Oradea.
The International Organization for Migration (IOM) provides psychological support by referencing vulnerable individuals to needed resources, organizing psychosocial support events, mental health awareness events, mental health first aid, and training, workshops and supervision. They offer support in Russian, Ukrainian, Romanian and English languages. Contact: Boanca Simona - Head of Programs firstname.lastname@example.org / +40745016883.
World Vision Romania offers psychological support in Russian and Ukrainian. Contact: George Macarie - MHPSS Technical Advisor, email@example.com / +40742077901.
Organisations offering their support
The Sensiblu Foundation offers the following services: social counseling, face-to-face or online psychotherapy, legal advice and representation in court, a support network for women and girls, obtaining forensic medical certificates, referral to mediation in relations with other institutions and organizations in Romania. Contacts: +40753271950 - in partnership with Asociația de Dezvoltare Intercomunitară Zona Metropolitană Cluj (ZMC)
PATRIR offers to all refugees from Ukraine the "Ukrainian Home - Protection and Support Center" in Cluj-Napoca, which implements a comprehensive program aimed at protecting, providing information, well-being and inclusiveness of the Ukrainian refugee community in central and northern Romania through the Protection Support Centers, psychosocial support, assistance with injuries and providing verified information. Contacts: +40 (0)264 420 298 firstname.lastname@example.org
Suportrefugiati is a digital one-stop-shop platform where you can create online documents in Romanian required for registration of financial payments with the local government in Cluj, documents for registration with the district employment agency, documents for registering for Romanian language courses from the Regional Vocational Training Center adults in Cluj., a form for registering children in educational institutions., as well as assistance in registering for a consultation with the Office of Social and Medical Assistance.
If you need support in accessing reproductive health services as well as support in navigating the health system or you need services dedicated to victims of domestic violence, click here.
Counseling for people living with HIV
If you arrive in Romania and need free, anonymous and confidential psycho-medical-social HIV services, you can receive the support of specialist doctors from 10 Regional HIV Centers in Romania, the expertise and support of Sens Pozitiv.